Returns Policy


    Thank you for shopping at Nimboo computers.


    If you are not entirely satisfied with your purchase, we're here to help. Our products can be returned within 7 days of the original purchase of the product.

    To be eligible for a return, please make sure that:


    · The product was purchased in the last 7 days

    · The product is in its original packaging

    · The product isn't used or damaged

    · You have the emailed invoice as proof of purchase

    · Products that do not meet these criteria will not be considered for return.

    · Please attach a photo of the item as well as a brief description of the reason for the return



    OUR VISION


    To become the most preferred and trusted suppliers of educational tools for bursary and scholarship students

    Please contact us before you send the product attaching your emailed invoice as well as your collection address (if collection 
    is required subject to "SHIPPING AND CHARGES" clause below):

     

     

    · By phone number: 0127538146

     

    · By email: info@Nimboo.co.za

    OUR MISSION


    As aspiring industry leaders, our mission is to use our platform as a means to educate current and potential customers about the value of ensuring that every South African student goes to school fully equipped with the necessary tools to not only enable them to survive tertiary, but to strive.


    OUR PRODUCT


    Compubooks offers a full range of technological devices such as laptops and tablets, quality printers, usb flash drives and external storage devices, which are tailored to meet the evolving needs of each and every individual student brands



    SERVICING STUDENTS WITH DISABILITIES


    We have we partnered with local suppliers that provide a variety of assistive devices, such as OCR software, braille keypads and laptops with zoom text features, for students who suffer from disabilities. And we also provide them with training from industry experts.

    Please Note: There will be a 25% handling fee of the value of the item. Please Note : Refunds on Lenovo Products are subject to the initial assessment by Warranties, then by Manufacturer where after either a credit or an exchange will be passed. Due to the various parties involved, Nimboo computers carries a minimum of a 15 day turn-around time on refunds or exchange, as applicable. Nimboo computers carry no obligation to providing an exchange or loan unit during this period.



    SHIPPING AND CHARGES


    Send the product with its original packing and the receipt or proof of purchase, to:

    · Warranties section at Esquire(Second Building), 71 Landmarks Ave, Samrand, Gauteng.

    · For clients outside of the Gauteng Area, Nimboo computers offers a collection service of said product. Shipping charges incurred in connection with the return of a product are non-refundable. You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from Nimboo computers.


    DAMAGED ITEMS


    If you received a damaged product, please notify us immediately for assistance.

    Please provide the following information:

    · Invoice number and Invoice

    · Fault description

    · Photo of the item

    · Collection address

    · Banking Details(if a refund is to be processed by Nimboo computers)



     

    SALE ITEMS


    Sale items can be refunded.



    METHOD OF REFUNDS




    Items purchased using credit card will be refunded to the same credit card.

    CONTACT US

    If you have any questions about our Returns and Refunds Policy, please contact us:

    By phone number: 012 657 8500

    By email: info@Nimboo.co.za


    Copyright 2017 NIMBOO. All Rights Reserved.